Frequently Asked Questions (FAQ)

The Drain Authority – Seattle’s Trusted Drain Cleaning Company

General Questions

Q: What areas do you service?
A: The Drain Authority provides professional drain cleaning in Seattle(98117, 98125, 98199, 9115, 98122, 98155), Shoreline, Edmonds Lynnwood, Bellevue, Kirkland and throughout King County, including homes, apartments, and commercial properties.

Q: Do you handle commercial properties as well as residential?
A: Yes. We offer residential drain cleaning for homeowners as well as commercial drain services for restaurants, hotels, apartment complexes, and office buildings.

Q: Are you a plumber, or just a drain cleaning company?
A: We specialize in drain cleaning and sewer line services. Unlike plumbing companies that handle many different jobs, our focus is on clog removal, drain maintenance, and emergency drain cleaning in Seattle.

Q: How often should I have my drains professionally cleaned?
A: For most older homes and small businesses, annual or semi-annual drain cleaning is recommended to prevent buildup and avoid major clogs in old metal piping. High-use drains may require more frequent cleaning.

Pricing & Service

Q: How much does drain cleaning cost in Seattle?
A: Pricing depends on the severity of the clog, but our rates are affordable and upfront. As an independent, owner-operated business, we’re often more cost-effective than larger plumbing companies.

Q: Do you offer free estimates for drain cleaning?
A: Yes, we provide free, upfront estimates before starting any work, so you’ll always know what to expect.

Q: Do you charge extra for nights, weekends, or emergencies?
A: We offer emergency drain cleaning in Seattle because clogs don’t wait for business hours. While emergency rates may apply, we always keep prices fair and transparent.

Q: Do you offer hydro jetting or other advanced drain cleaning methods?
A: Yes. We provide hydro jetting services for stubborn clogs and heavy buildup. Hydro jetting uses high-pressure water to clean pipes thoroughly and prevent future blockages.

About Clogs & Drains

Q: What causes most clogged drains?
A: Kitchen drains often clog from grease, food scraps, and soap buildup. Bathroom clogs are usually from hair, wipes, and toiletries. Tree roots are a common cause of sewer line backups in Seattle homes.

Q: Are chemical drain cleaners safe to use?
A: Store-bought drain cleaners may provide short-term relief but can damage your pipes and harm the environment. Our professional drain cleaning services are safer, more effective, and longer-lasting.

Q: How do I know if I need professional drain cleaning in Seattle?
A: Warning signs include slow drains, recurring clogs, foul odors, gurgling sounds, or multiple drains backing up at once.

Q: Can you prevent future clogs?
A: Absolutely. In addition to professional drain cleaning, we offer advice and services such as pipe inspections, routine maintenance, and hydro jetting to keep your drains flowing freely.

Trust & Professionalism

Q: Are you licensed and insured?
A: Yes. The Drain Authority is licensed and insured for your protection.

Q: Do you guarantee your work?
A: Absolutely. We stand behind our Seattle drain cleaning services. If a clog comes back shortly after we’ve cleared it, we’ll return and make it right.

Q: Will you pressure me into expensive repairs I don’t need?
A: No. Many big companies upsell unnecessary work. At The Drain Authority, our focus is on honest, reliable drain cleaning—not sales gimmicks.

Q: Do you provide emergency drain cleaning services in Seattle?
A: Yes. We’re available for same-day or emergency drain cleaning, ensuring that clogs don’t disrupt your home or business operations.